Privacy Policy
Last Updated: April 9, 2026
Arkenau Landscaping respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.arkenaulandscaping.com/, contact us, request a quote, or use our services.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, mailing address, and property address.
• Service-Related Information: Details about your lawn or landscaping needs, project preferences, and any other information you share when requesting an estimate or service.
• Photos and Videos: If you grant permission, we may take photos or short videos of your property for the purpose of providing accurate estimates, documenting work progress, creating before-and-after examples, or marketing our services.
• Automatically Collected Information: When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, and pages visited (via cookies or similar technologies).
We only collect information that is necessary to provide our landscaping and lawn care services.
How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide free estimates.
• Schedule and perform landscaping, lawn maintenance, or other services.
• Communicate with you about appointments, updates, or special offers (including via phone, email, or text message if you opt in).
• Improve our website and services.
• Use photos and videos of your property (with your permission) for internal records, project documentation, or marketing materials.
• Comply with legal obligations.
Arkenau Landscaping maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.
How We Share Your Information
We do not sell your personal information. We may share your information only in these limited situations:
• With trusted service providers who help us operate our business (e.g., scheduling software or payment processors) under strict confidentiality agreements.
• When required by law, such as in response to a court order or government request.
• To protect our rights, property, or safety.
Text Messaging (SMS) and Communications
If you provide your phone number and opt in to receive text messages, we may send you appointment reminders, service updates, or promotional messages. You can opt out at any time by replying “STOP” to any text we send. Message and data rates may apply.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You may request to access, correct, or delete your personal information by contacting us. You can also opt out of marketing communications (including text messages) at any time.
Residents of Indiana have certain rights under applicable state law regarding their personal data. If you have questions about these rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the new version on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Arkenau Landscaping
Email: Cole.arkenaulandscaping@outlook.com
Phone: 317-294-1588
Address: 792 W 900 N Fortville, IN 46040
SMS Terms and Conditions
Arkenau Landscaping
Contacts can expect to receive marketing and promotions, general customer service, reminders and follow-ups, invoices and payments.
You can cancel the SMS service at any time. Simply text “STOP” to the number provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS.
Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to
you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to
kyle.arkenaulandscaping@gmail.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text
plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://www.arkenaulandscaping.com/faq-1.